1. What is Occupational Therapy

Occupational Therapy (OT) helps people participate in the activities (or “occupations”) that are important to the, from personal care and mobility, to home management, community access, and leisure, OT’s focus on building independence, safety and quality of life through practical client centred solutions.

2. Who do you work with?

We work with adults living with neurological and physical conditions, including Multiple Sclerosis, Parkinson’s disease, stroke, spinal injury and other neurological, progressive or chronic conditions. 

We also support people through the ageing process, as well as those recovering from orthopaedic injuries or amputations, and individuals expecting fatigue, sensory changes or mobility changes that impact daily life.

3. What services do you offer?

With over 18 years of experience as an Occupational Therapist Anna has extensive experience in numerous areas and offers a wide range of services.

Please refer to our “Services” page more details.

If you don’t see the service you are looking for, please contact us to discuss your individual needs.

4. Do you provide complex home modifications under the NDIS?

Yes. Russell Occupational Therapy provides comprehensive assessment, reporting, and coordination for complex home modifications funded through the NDIS. We work collaboratively with participants, builders, and the NDIA to ensure each modification is safe, functional, and tailored to individual goals. Our focus is on creating practical, accessible environments that promote independence and support everyday living.

5. Do you provide home visits?

Yes. Russell Occupational Therapy is a mobile Occupational Therapy service based in Mount Barker.

We provide assessment and therapy in the environments where it matters most — including your home, workplace and other relevant community settings.

Seeing you in your own environment allows us to understand how your disability impacts your everyday life and develop practical, personalised recommendations that work in the real world.

Where a clinic-based appointment is more appropriate, we also have access to professional consulting facilities in the Adelaide CBD.

6. Who can access your services?

Russell Occupational Therapy provides services across a range of funding programs and referral pathways.

National Disability Insurance Scheme (NDIS)
We work with participants funded through the NDIS who are plan-managed or self-managed. Our services include assessments, reports, and recommendations for assistive technology, home modifications, and therapy supports.

Department of Social Services (DSS) Programs
We accept referrals under the Disability Support for Older Australians (DSOA) program for eligible clients who are not covered by the NDIS or aged care programs.

Home Care Packages (HCP) and Commonwealth Home Support Programme (CHSP)
We provide occupational therapy services to older adults supported through Home Care Packages (HCP) and the Commonwealth Home Support Programme (CHSP).
For HCP and CHSP clients, services are arranged and funded through your approved provider, who includes our services as part of your care plan.

Private and Other Funding
We also support privately funded clients and accept referrals from other insurance schemes or funding sources.

7. How do I make a referral?

You can make a referral directly through the Contact page,

or by emailing contact@russelloccupationaltherapy.com

or calling   1300 885 774

Referrals are accepted from individuals, families, support coordinators, or healthcare professionals.

8. Do you offer telehealth appointments?

Yes. For suitable clients, appointments can be offered via secure video or phone consultation.

9. What areas do you cover?

Russell Occupational Therapy is based in the Adelaide Hills, with access to consulting facilities in the Adelaide CBD when needed. We provide mobile Occupational Therapy services across the Adelaide Hills, metropolitan Adelaide and surrounding regions — from Hills to Coast and beyond.

Our usual service area extends approximately one hour from Mount Barker or the Adelaide CBD, including areas towards Murray Bridge, Victor Harbor, Adelaide and Gawler.

10. Do I need to live nearby to access your services?

Not necessarily.

We understand that finding the right Occupational Therapist can sometimes be more important than finding the closest one.

While Russell Occupational Therapy is based in Mount Barker and generally provides mobile services within approximately one hour of Mount Barker or Adelaide CBD.

If you are outside our usual service area but feel Russell Occupational Therapy may be the right fit for your needs, please get in touch to discuss your location and individual circumstances.

11. How is travel invoiced?

We understand that NDIS funding for provider travel is subject to specific limits.

Russell Occupational Therapy is a mobile service, and we travel from our Mount Barker base to support participants across the Adelaide Hills, metropolitan Adelaide and surrounding regions.

We aim to make travel work wherever possible. Where the travel time required exceeds the amount that can be claimed from a participant’s NDIS plan, Russell Occupational Therapy absorbs the additional travel time rather than passing this cost on to the participant.

Where possible, appointments in the same area may also be coordinated to help minimise travel costs.

Travel arrangements will be discussed with you or your support team when services are booked.

12. Does invoice time only include face-to-face sessions?

No. Not all invoiced time is face-to-face. In line with NDIS pricing arrangements and price limits, invoicing may include:

• Preparation and follow-up work

• Report writing

• Liaison with other health professionals or support services

• Travel time where applicable

This ensures that the care and recommendations you receive are comprehensive and fully supported, even if not all activities occur during your direct appointment.

13. How long does an assessment take?

The length of assessment and a relevant follow up/reports depends on your individual needs, goals and the type of service required. Every session is tailored to you, ensuring there is adequate time to thoroughly understand your situation, provide personalised recommendations and prepare relevant reports. This may also include liaison with other professionals or support services to ensure the best outcome for you.

14. Do you provide reports for NDIS reviews or SDA assessments?

Yes. We have extensive experience preparing detailed, evidence-based reports for NDIS plan reviews, Assistive Technology requests, and Specialist Disability Accommodation (SDA) eligibility assessments.

15. Are you registered with AHPRA?

Yes. All our OT’s are registered Occupational Therapist’s with AHPRA and member’s of Occupational Therapy Australia, with over a decade of experience supporting adults with neurological and physical conditions.

16. Do you offer professional supervision?

Yes. We provide individual supervision for occupational therapists seeking guidance in neurological practice, NDIS reporting, clinical reasoning, and professional development.

17. How is my personal information stored and protected?

Your privacy matters to us. Russell Occupational Therapy handles all personal and health information in accordance with the Australian Privacy Principles and NDIS Quality and Safeguards Commission requirements. Client information is stored securely, used only for the purpose of providing therapy services, and shared only with consent or when required by law.

Read our full Privacy Policy for more information about how we collect, store, and protect your data.